Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to StrongerAsOne. The terms “we,” “us,” and “our” refer to Stronger As One. Stronger As One operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). StrongerAsOne is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. Our Privacy Policy, Refund Policy, and Shipping Policy are available through the policy links on our website and are incorporated into these Terms where applicable.

If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you are the age of majority and have given your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide this information.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to provide accurate representations and descriptions of our products through our online store. However, colours, textures, proportions, and other aspects of a product's appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

We do not guarantee that the appearance of a product on your device will exactly match the physical product you receive.

Product descriptions, designs, colours, availability, pricing, and other product information may be changed at any time without notice. We reserve the right to discontinue products and to limit quantities offered to any person, geographic region, or jurisdiction where permitted by law.

Many StrongerAsOne products are produced on a made-to-order basis. Production generally begins after an order has been accepted and submitted for fulfillment. Because of this production model, changes, cancellations, returns, and exchanges may be limited as described in these Terms and our Refund Policy.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products from StrongerAsOne. We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, product availability, pricing or listing errors, or other circumstances that prevent us from fulfilling the order.

Payment must be successfully authorized and processed before an order can proceed.

Please carefully review your products, quantities, sizes, colours, shipping address, and other order information before submitting your order.

Because our products may be made to order, order changes and cancellations are not guaranteed. Once an order has entered production or fulfillment, we may be unable to modify or cancel it.

If we need to modify, decline, or cancel an order, we will attempt to contact you using the email address, billing information, shipping information, or phone number provided with the order.

Purchases are subject to our Refund Policy, available through the policy links on our website.

You represent that products purchased through our store are intended for lawful personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES, CURRENCY AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will generally be the price displayed at the time your order is placed, subject to correction of obvious pricing or technical errors where permitted by applicable law.

Prices may be displayed in different currencies depending on your location or market. Currency conversion rates and displayed local prices may change over time.

Unless otherwise expressly stated, displayed product prices may not include applicable taxes, shipping charges, customs charges, import fees, or other charges that may apply to an order. Applicable amounts that we collect will be presented at checkout where required.

Promotional offers may be subject to separate conditions, eligibility requirements, expiration dates, exclusions, minimum purchase amounts, or other restrictions. If specific promotional terms conflict with these Terms, the promotional terms will govern with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information.

You represent and warrant that you are authorized to use the payment method provided and agree to pay all authorized charges associated with your order, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

StrongerAsOne products may be produced on a made-to-order basis. Our current estimated delivery timeframe is generally approximately 2–3 weeks from the order date, including processing, production, and shipping.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on production requirements, order volume, destination, carrier operations, customs processing, weather, holidays, or other circumstances outside our reasonable control.

Available shipping methods and applicable shipping charges are displayed at checkout based on your order and shipping destination.

Eligible orders shipped to Canada or the United States may qualify for free standard shipping in accordance with the threshold and conditions stated in our Shipping Policy and at checkout.

Orders may occasionally be shipped in more than one package, and individual packages may arrive at different times.

Please ensure that your shipping information is complete and accurate before submitting your order. Additional charges resulting from incorrect or incomplete customer-provided shipping information may be the customer's responsibility where permitted by law.

Additional information regarding delivery, free-shipping eligibility, tracking, multiple packages, international shipping, customs, and shipping issues is provided in our Shipping Policy, available through the policy links on our website.

Nothing in this section limits rights or remedies that cannot lawfully be excluded under applicable consumer-protection law.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including our trademarks, brand elements, text, graphics, photographs, product imagery, videos, audio, logos, designs, product names, slogans, website design, and other content, are owned by or licensed to Stronger As One and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

Unless expressly authorized by us, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, or transmit material from the Services except as permitted by applicable law.

Nothing in these Terms grants you ownership of or a license to any intellectual property belonging to Stronger As One, Shopify, or any applicable third party except as expressly provided.

The StrongerAsOne name, logos, product names, designs, slogans, and related brand elements may be trademarks or other intellectual property of Stronger As One and may not be used without authorization.

Shopify's names, trademarks, logos, product names, and related intellectual property belong to Shopify or its applicable licensors.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or functionality offered by third parties that we do not monitor or control.

Such tools may be provided “as is” and “as available” without warranties, representations, or conditions from Stronger As One except where otherwise required by law.

Your use of optional third-party tools is at your discretion and may also be subject to the third party's terms and policies.

We may introduce new features, tools, or resources through the Services in the future. Unless otherwise stated, those features will form part of the Services and be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links, embedded functionality, materials, or services provided by third parties.

We are not responsible for the content, accuracy, policies, availability, or practices of third-party websites or services.

If you choose to access third-party websites or services, you do so subject to the applicable third party's terms and policies.

Please review third-party policies before completing transactions or providing personal information through third-party services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

StrongerAsOne is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made through our store are made directly with Stronger As One.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Stronger As One, including any injury, damage, or loss resulting from purchased products and services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with Stronger As One.

SECTION 10 - PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy, available through the policy links on our website.

Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may also be transmitted to service providers and other third parties that assist us with payment processing, order fulfillment, shipping, website functionality, analytics, communications, and other business operations.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, photographs, comments, or other content relating to StrongerAsOne or the Services (“Feedback”), you represent that you have the necessary rights to provide such Feedback.

To the extent permitted by applicable law, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display Feedback for purposes including operating, improving, evaluating, and promoting our Services.

You agree that Feedback will not violate the intellectual property, privacy, publicity, or other rights of another person, contain unlawful or malicious material, or intentionally mislead us or other users regarding its origin.

You remain responsible for Feedback you provide.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.

Where permitted by applicable law, we may also modify or cancel an affected order if material information relating to the order was incorrect.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations, infringe intellectual property or other legal rights, transmit malicious code, engage in fraudulent or deceptive activity, impersonate another person, collect personal information unlawfully, send spam or unauthorized solicitations, interfere with the security or operation of the Services, or engage in conduct intended to harm Stronger As One, Shopify, our customers, or other parties.

You may not reproduce, duplicate, copy, extract, sell, resell, scrape, or commercially exploit the Services or their content except as expressly authorized by us or permitted by applicable law.

We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably determine these Terms have been violated.

SECTION 14 - AUTOMATED SYSTEMS AND AGENTS

If automated software, artificial intelligence systems, agents, bots, crawlers, scraping tools, or similar systems access or interact with the Services, such systems must comply with applicable law, these Terms, and any technical restrictions or instructions implemented through the Services.

Automated systems must not circumvent security measures, access controls, CAPTCHAs, robot exclusion protocols, or other measures intended to protect or control access to the Services.

We may restrict or block automated access where necessary to protect the Services, our customers, our intellectual property, or our systems.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services where reasonably necessary, including where you violate these Terms, engage in unlawful or fraudulent activity, misuse the Services, or create security or operational risks.

Termination does not eliminate payment obligations or other liabilities incurred before termination.

Provisions that by their nature should survive termination, including provisions concerning intellectual property, liability, indemnification, privacy, governing law, and other continuing obligations, will remain effective as applicable.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Except for warranties or consumer rights that cannot legally be excluded, we disclaim warranties or conditions regarding merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement to the extent permitted by applicable law.

Nothing in these Terms excludes, restricts, or modifies warranties, guarantees, rights, or remedies that cannot lawfully be excluded or restricted under applicable consumer-protection legislation.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Stronger As One and its partners, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, exemplary, or consequential losses arising from your use of the Services or products purchased through the Services.

This may include lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages where such exclusions are legally permitted.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including applicable consumer-protection legislation.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Stronger As One, Shopify, and our respective affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal costs arising from your material breach of these Terms, violation of applicable law, violation of another person's rights, or unlawful misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the agreement between you and Stronger As One regarding your use of the Services, subject to any rights or obligations that cannot be excluded by applicable law.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent except where applicable law provides otherwise.

We may assign or transfer our rights and obligations as part of a business restructuring, transfer, sale, or other lawful transaction, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Subject to applicable consumer-protection laws and any rights you may have in your jurisdiction, disputes relating to these Terms or the Services will be subject to the jurisdiction of the courts located in Ontario, Canada.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

SECTION 23 - HEADINGS

Headings are provided for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

You can review the current version of these Terms at any time through our website.

We reserve the right to update or modify these Terms by posting an updated version to our website.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Stronger As One
Ontario, Canada
Email: hello@strongerasone.ca
Website: strongerasone.ca